IDEAS × SYSTEMS × PEOPLE × PROGRESS
Operations • Administration • Technology • AI • Program Leadership
Applied to real work.
I connect technology, operations and practical AI to improve how people work, communicate and get things done.
CAPABILITY OVERVIEW
Tap a capability area to see the range of work I can support and lead.
I bring hands-on experience across administrative services, office operations, customer support, documentation and internal coordination, with the technology skills to support the people doing the work.
AI-ASSISTED SHOWCASE
Websites, working products, prototypes and experiments that demonstrate how I use technology, AI, automation, systems thinking and iterative development.
WEBSITE & SOFTWARE DEVELOPMENT
A website-first digital solutions offering focused on designing and building modern business websites, supported by AI-assisted software development, workflow automation and practical technology services.
VOICE-POWERED FIELD OPERATIONS
A voice-first concept for service businesses that captures customer information, labor, materials, estimates, change orders and field updates through natural conversation.
V1.5.1 BETA · DESKTOP APPLICATION
AI-ASSISTED SPORTS ANALYTICS
Multi-sport DFS desktop software for MLB + NFL, with NBA + NHL integration underway. Lineup building, slate intelligence, late swap, portfolio controls and persistent learning.
WORKFLOW & DECISION ENGINE
A structured evaluation system for research, evidence, hard gates, scoring, confidence, automation, and repeatable decisions.
CAREER & EXPERIENCE
My current AI work sits on top of decades of experience in technical support, training, operations, business systems, customer service and project execution.
Senior Analyst, Technical Training
Global digital-forensics training operations, stakeholder support, documentation, customer relationships and program continuity.
Director of Facilities & Support Services
Multi-site facilities, administrative services and internal technology-support operations.
Technology Support → Project Management
Technical support, field service, relocations and project coordination across enterprise environments.
AI LAB
AI Lab shows the tools, workflows, experiments, and lessons behind the project work. It is the place for prototypes, automation, system design, and practical testing.
$ focus --current
workflow design · automation · evaluation · product prototyping
$ stack --active
ChatGPT · Claude · Gemini · n8n · Python · Docker · pgAdmin · VS Code
$ rule --important
Useful beats impressive sounding.
Understand the real work before choosing the technology.
Use tools such as n8n and Python to orchestrate repeatable work.
Separate evidence, judgment, failures, and assumptions.
Improve the system based on what actually happened.
WRITINGS
Technology, AI, operations, project lessons, and a separate corner for New York sports.
Less hype, more focus on where AI actually helps and where it does not.
Process improvement, customer operations, training, and technology in the real world.
Failures, refinements, decisions, and lessons from the work behind the finished screens.
A separate section, because some opinions do not belong in the AI Lab.
CONTACT
For employment, project conversations, professional networking, or technology services, email is still the easiest place to start. You can also send a message directly from this page.
