CAREER JOURNEY
Experience that evolved with the technology.
George Pflugel · Operations • Technology • Business Systems • AI • Program Leadership
My career has moved through enterprise technology, field and desktop support, project coordination, facilities and business operations, business ownership, technical training, customer programs, and now practical AI and automation.
INTERACTIVE TIMELINE
Move through the career.
Select a milestone. The story, responsibilities, accomplishments, and accumulated skills update below.
1992–1998
01 / 08
REUTERS
Computer Technician · Hauppauge, NY
Built the technical foundation: desktop support, computer hardware, software troubleshooting, networking fundamentals, equipment setup, and customer-focused end-user support.
- Desktop hardware and software support
- Equipment setup and troubleshooting
- End-user support and issue resolution
- Built hands-on enterprise technology skills
- Learned customer-facing technical support
- Developed the base for later project work
CAPABILITY STACK
The newer skills sit on top of the older ones.
AI and automation are not a replacement for the operational experience. They are another layer: technical support, projects, facilities, customer operations, business ownership, training, and program work remain underneath.
CURRENT AI & TECHNOLOGY WORK
What the career is building toward now.
PROTOTYPE
Crew Clerks
Voice-powered field operations and service-business workflow design.
Open case study → EXPERIMENTAI Opportunity Engine
Structured scoring, research, n8n workflow orchestration, and decision logic.
Open case study → ACTIVE PROTOTYPEFanDuel ATI Engine
Simulation, optimization, portfolio logic, and historical learning.
Open case study → SIDE PROJECTSunBridge Digital Solutions
Approachable technology support, coaching, and practical AI guidance.
Open case study →FULL DETAIL
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